1. GENERAL WEBSITE DISCLAIMER

1.1 The information provided on Platione.com is for general informational purposes only. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website.

1.2 Any reliance you place on such information is strictly at your own risk. We will not be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

1.3 Through this website, you can link to other websites that are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

2. BUSINESS INFORMATION AND LISTINGS DISCLAIMER

2.1 Business listings, company profiles, product descriptions, and service information displayed on our Platform are provided by individual businesses or their representatives. While we make reasonable efforts to verify the accuracy of this information, we do not guarantee its completeness, accuracy, or currency.

2.2 Users are responsible for:

• Verifying the accuracy of business information before making purchase decisions
• Conducting due diligence on potential business partners
• Confirming licensing, certifications, and regulatory compliance
• Validating product specifications and service capabilities

2.3 We disclaim all liability for any losses, damages, or disputes arising from inaccurate or misleading business information, regardless of whether such information was provided by the business or obtained from third-party sources.

3. COMMUNICATION SERVICES DISCLAIMER

3.1 Marketing Communications

Platione.com provides communication services on behalf of sellers, including email marketing, WhatsApp messaging, SMS campaigns, and social media communications. We disclaim liability for:

• The effectiveness or results of marketing campaigns
• Response rates, conversion rates, or lead quality
• Content accuracy or appropriateness of messages sent on behalf of sellers
• Delivery failures due to recipient preferences, spam filters, or technical issues
• Any business outcomes or revenue impacts from communication campaigns

3.2 Automated Messaging

• AI-generated content may not always be accurate or appropriate for all situations
• Automated responses may not fully address complex customer inquiries
• Chatbot interactions should not be considered professional advice
• Users should review and approve automated communications when possible

3.3 Database and Targeting

• Contact databases may contain outdated or incorrect information
• Lead scoring algorithms are estimates and do not guarantee business outcomes
• Targeting accuracy may vary based on available data and market conditions
• We do not guarantee the opt-in status of all database contacts

4. DIGITAL MARKETING SERVICES DISCLAIMER

4.1 Campaign Performance

Digital marketing results vary significantly based on numerous factors beyond our control. We make no guarantees regarding:

• Specific increases in website traffic, leads, or sales
• Social media engagement rates or follower growth
• Email campaign open rates or click-through rates
• Return on investment (ROI) for marketing spend
• Conversion rates or customer acquisition costs

4.2 Content Creation

• Marketing content is created based on information provided by sellers
• We are not responsible for the accuracy of industry information or market trends
• Content performance may vary across different platforms and audiences
• Third-party platform algorithm changes may affect content visibility

5. SEO AND DIGITAL PRESENCE DISCLAIMER

5.1 Search Engine Optimization

SEO results are influenced by numerous factors beyond our control, including:

• Search engine algorithm changes and updates
• Competitor activities and market dynamics
• Industry-specific factors and seasonality
• Website technical limitations and hosting issues

5.2 Ranking Guarantees

• We do not guarantee specific search engine rankings or positions
• Ranking improvements may take several months to materialize
• Past performance does not predict future SEO results
• Local search results may vary by geographic location

5.3 Website and Domain Services

• Website performance depends on hosting infrastructure and third-party services
• Domain registration is subject to availability and registry policies
• Website uptime and loading speeds may be affected by external factors

6. AI AND AUTOMATED SYSTEMS DISCLAIMER

6.1 Artificial Intelligence Limitations

Our AI-powered tools and automated systems are designed to assist users but have inherent limitations:

• AI-generated content may contain errors or inaccuracies
• Machine learning algorithms are based on historical data and may not predict future outcomes
• Automated recommendations should be validated by human judgment
• AI systems may exhibit bias based on training data

6.2 Business Decision Making

• AI insights should supplement, not replace, professional business judgment
• Users should verify AI-generated recommendations before implementation
• Automated systems may not account for unique business circumstances
• Human oversight is recommended for critical business decisions

7. THIRD-PARTY INTEGRATIONS DISCLAIMER

7.1 External Service Dependencies

Our Platform integrates with various third-party services. We disclaim liability for:

• Service outages or downtime of third-party providers
• Data loss or corruption in external systems
• Changes to third-party APIs or service terms
• Security breaches at third-party service providers
• Performance issues with integrated payment gateways

7.2 Social Media Platforms

• Content posting may be affected by platform algorithm changes
• Account suspensions or restrictions are beyond our control
• Platform policy changes may affect content distribution
• Engagement metrics may vary due to platform modifications

8. PAYMENT AND TRANSACTION DISCLAIMER

8.1 Payment Processing

• Payment processing is handled by third-party providers (e.g., Razorpay)
• Transaction failures may occur due to banking or network issues
• Currency conversion rates are subject to market fluctuations
• Processing times may vary based on payment method and banking systems

8.2 Financial Responsibility

• Users are responsible for all taxes and fees associated with transactions
• Refund policies are determined by individual sellers
• We are not responsible for disputes between buyers and sellers
• Financial advice should be sought from qualified professionals

9. BUSINESS ASSESSMENT AND ANALYTICS DISCLAIMER

9.1 Assessment Tools

Our digital assessment and scoring tools are provided for informational purposes only:

• Scores and ratings are estimates based on available data
• Assessment results should not be used as the sole basis for business decisions
• Scoring algorithms may not account for all relevant business factors
• Professional consultation is recommended for critical business evaluations

9.2 Analytics and Reporting

• Data accuracy depends on proper tracking implementation
• Analytics may be affected by technical issues or data collection limitations
• Historical data may not predict future performance
• Third-party analytics tools may have their own limitations and disclaimers

10. EXTERNAL LINKS DISCLAIMER

10.1 Our Platform may contain links to external websites, services, or resources. These links are provided for convenience and informational purposes only.

10.2 We do not:

• Endorse or guarantee the content, products, or services of linked websites
• Monitor or control the content of external sites
• Assume responsibility for the privacy practices of third-party websites
• Warrant the availability or functionality of external links

10.3 Users access external links at their own risk and should review the terms and privacy policies of any third-party websites.

11. PROFESSIONAL SERVICES DISCLAIMER

11.1 Business Advice

Information and tools provided through our Platform do not constitute professional advice:

• Legal advice should be obtained from qualified attorneys
• Financial guidance should come from certified financial advisors
• Tax information should be verified with tax professionals
• Investment decisions should involve licensed investment advisors

11.2 Industry Information

• Market data and industry trends are for informational purposes only
• Business strategies should be customized to specific circumstances
• Regulatory compliance requirements should be verified independently
• Professional consultation is recommended for complex business matters

12. USER CONTENT AND TESTIMONIALS DISCLAIMER

12.1 User-Generated Content

• Reviews, testimonials, and user comments reflect individual experiences
• User content is not verified for accuracy or completeness
• We do not endorse or guarantee the truthfulness of user statements
• Individual results may vary significantly from those described

12.2 Testimonials

• Testimonials may not be representative of typical user experiences
• Results shown in testimonials cannot be guaranteed for all users
• Some testimonials may be edited for length or clarity
• Business outcomes depend on numerous factors beyond our services

12.3 Performance Claims

• Success stories and case studies are based on specific circumstances
• Past performance does not guarantee future results
• Your individual results may vary based on your business, market, and effort
• No income or performance guarantees are made or implied

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Platione Solutions PVT LTD SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Use or inability to use our Platform or Services
• Reliance on information, content, or services provided
• Business decisions made based on our tools or recommendations
• Third-party actions or omissions
• Unauthorized access to or alteration of your data
• Statements or conduct of any third party on the Platform

YOUR USE OF OUR PLATFORM AND SERVICES IS AT YOUR SOLE RISK. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

13. REGULATORY COMPLIANCE DISCLAIMER

13.1 Business Licensing and Compliance

• We verify basic business documentation but cannot guarantee complete regulatory compliance
• Sellers are solely responsible for maintaining all required licenses and permits
• Users must independently verify compliance with industry-specific regulations
• We do not monitor ongoing compliance with changing regulatory requirements
• Professional regulatory advice should be sought for complex compliance matters

13.2 Tax and Financial Compliance

• Tax calculations are estimates and may not reflect all applicable taxes
• Users are responsible for their own tax obligations and filings
• GST rates and applicability subject to government notifications
• International tax implications require professional consultation
• We do not provide tax advice or guarantee tax compliance

13.3 Industry-Specific Regulations

• Food safety regulations (FSSAI) compliance verification by sellers
• Pharmaceutical licensing and drug controller approvals
• Electronics and telecommunications equipment approvals
• Environmental clearances and pollution control compliance
• Import/export licensing and customs regulations

14. INTERNATIONAL TRADE DISCLAIMER

14.1 Cross-Border Trade Risks

• International transactions subject to complex regulatory frameworks
• Currency exchange rates fluctuate and affect transaction values
• Customs duties and import restrictions vary by country
• International shipping delays and complications beyond our control
• Political and economic factors may affect international trade

14.2 Export-Import Compliance

• Export licensing requirements are seller's responsibility
• Import permits and clearances must be obtained by buyers
• Product classifications and tariff codes require verification
• Sanctions and trade restrictions change frequently
• Documentation requirements vary by destination country

14.3 Foreign Exchange Regulations

• FEMA compliance is required for all international transactions
• RBI regulations on foreign exchange may apply
• Transfer pricing regulations for related party transactions
• Reporting requirements for high-value transactions
• Banking and payment processing delays in international transfers

15. DATA PROTECTION AND PRIVACY DISCLAIMER

15.1 Data Security Limitations

• No system is 100% secure against all possible security threats
• User behavior and device security affect overall data protection
• Third-party service providers may have different security standards
• Cyber threats and attack methods evolve continuously
• Internet transmission inherently carries some security risks

15.2 Privacy Law Compliance

• Privacy laws vary significantly across different jurisdictions
• New privacy regulations may affect data processing activities
• User consent requirements may change based on evolving laws
• Cross-border data transfer regulations are subject to change
• Individual privacy rights may vary by location and applicable law

15.3 Data Accuracy and Completeness

• Data accuracy depends on information provided by users
• Automated data processing may introduce errors or inaccuracies
• Third-party data sources may contain outdated or incorrect information
• Users are responsible for maintaining accurate profile information
• Data synchronization across systems may experience delays

16. PLATFORM AVAILABILITY AND PERFORMANCE DISCLAIMER

16.1 Service Availability

• Platform availability is subject to maintenance windows and updates
• Internet connectivity issues may affect service access
• Third-party service dependencies may cause temporary outages
• Peak usage periods may result in slower response times
• Emergency maintenance may require unscheduled service interruptions

16.2 Performance Variables

• System performance varies based on user device and connection speed
• Mobile app performance depends on device specifications and OS version
• Geographic location may affect server response times
• Browser compatibility issues may impact functionality
• Software updates may temporarily affect system performance

16.3 Technology Limitations

• Emerging technologies may have unexpected limitations or bugs
• AI and machine learning systems require continuous improvement
• Integration with new platforms may experience initial issues
• Legacy system compatibility may limit certain features
• Scalability challenges during rapid user growth periods

16.4 User Responsibility

• Users must maintain compatible devices and software
• Regular data backup is recommended for important information
• Security software and updates should be maintained by users
• Network security and firewall configurations may affect access
• Users should report technical issues promptly for resolution

17. MOBILE APPLICATION DISCLAIMER

17.1 Mobile App Performance

Our mobile application performance may vary based on device specifications and operating system versions:

• App functionality may be limited on older devices or operating systems
• Battery consumption may vary based on usage patterns and device settings
• Mobile data usage may affect app performance and functionality
• Device storage limitations may impact offline functionality
• Network connectivity issues may affect real-time features

17.2 Push Notification Disclaimer

• Push notification delivery not guaranteed due to device or network limitations
• Notification content may be truncated based on device display settings
• International push notifications may experience delays
• Battery optimization settings may affect notification delivery
• Third-party notification blocking software may prevent delivery

17.3 Device Permission Limitations

• Camera quality may affect document scanning and QR code reading accuracy
• Storage access limitations may impact file saving and retrieval
• Location permission requirements may affect location-based features
• Contact access restrictions may limit networking functionality
• Microphone quality may affect voice message clarity

17.4 App Store Dependencies

• App availability subject to app store policies and approval processes
• App updates may be delayed due to store review processes
• Regional restrictions may affect app availability in certain locations
• App store rating and review systems are beyond our control
• In-app purchase processing subject to app store terms and conditions

18. LOCATION SERVICES DISCLAIMER

18.1 Location Accuracy Limitations

Location-based services are subject to various accuracy limitations:

• GPS accuracy may vary due to weather conditions, tall buildings, or interference
• Indoor location detection may be imprecise or unavailable
• Network-based location may provide approximate rather than precise coordinates
• Location data may be delayed or outdated in certain circumstances
• Rural or remote areas may have limited location service accuracy

18.2 Google Maps Integration Limitations

• Map data accuracy subject to Google Maps data quality and updates
• Address validation may not be available for all global locations
• Place ID accuracy depends on Google's database completeness
• Map functionality subject to Google's terms of service and availability
• Geocoding services may provide approximate rather than exact coordinates

18.3 Business Location Verification

• Business address verification is based on provided documentation and may not reflect current status
• Operating locations may change without immediate platform updates
• Service area coverage maps are estimates and may not reflect actual delivery capabilities
• Multi-location businesses may have varying service levels across locations
• Temporary or seasonal business locations may not be accurately reflected

18.4 Delivery and Logistics Disclaimers

• Real-time tracking accuracy depends on delivery partner systems and GPS availability
• Estimated delivery times are approximate and subject to traffic and weather conditions
• Location-based delivery fees may change based on actual distance calculations
• Remote or restricted access areas may not be available for delivery
• Cross-border delivery tracking may be limited by customs and local regulations

19. SMS AND COMMUNICATION DISCLAIMER

19.1 SMS Delivery Limitations

SMS communication is subject to various technical and regulatory limitations:

• SMS delivery not guaranteed due to carrier limitations, network congestion, or device issues
• International SMS may experience delays, higher costs, or delivery failures
• Message length limitations may affect content delivery and formatting
• Spam filters and blocking software may prevent SMS delivery
• Carrier charges for SMS receipt are the responsibility of the recipient

19.2 TCPA and Marketing Compliance

• SMS marketing compliance efforts are made in good faith but cannot guarantee complete regulatory adherence
• Opt-out processing may take up to 24 hours to fully implement across all systems
• Regulatory changes may affect SMS marketing practices and delivery
• Cross-border SMS marketing subject to varying international regulations
• Carrier-specific restrictions may affect SMS marketing delivery and content

19.3 Real-Time Communication Limitations

• Chat functionality depends on internet connectivity and may experience delays
• Message delivery confirmation does not guarantee message reading or response
• File sharing limitations may apply based on file size, type, and security scanning
• Communication history may not be immediately available during system maintenance
• Cross-platform messaging compatibility may vary based on device capabilities

19.4 Voice and Multimedia Communication

• Voice message quality depends on device microphone and network conditions
• Multimedia message delivery subject to carrier MMS support and file size limits
• Audio and video call quality may vary based on network bandwidth and device capabilities
• Recording features may not be available on all devices or in all jurisdictions
• Emergency communications should not rely solely on platform messaging systems

20. ANALYTICS AND TRACKING DISCLAIMER

20.1 Analytics Data Accuracy

Analytics and tracking data is provided for informational purposes with the following limitations:

• User behavior analytics may not capture all interactions due to technical limitations
• Conversion tracking accuracy may be affected by ad blockers and privacy settings
• A/B testing results are statistical estimates and may not guarantee future performance
• Performance metrics may vary based on measurement methodology and data collection periods
• Third-party analytics integration may introduce data discrepancies

20.2 Amplitude Analytics Limitations

• Analytics data subject to Amplitude's data processing capabilities and limitations
• Real-time analytics may experience delays during high-traffic periods
• Historical data accuracy may be affected by system migrations and updates
• Custom event tracking may not capture all user interaction types
• Analytics reporting may be temporarily unavailable during maintenance periods

20.3 Business Intelligence Disclaimers

• Business insights and recommendations are based on available data and may not reflect complete market conditions
• Predictive analytics are estimates and should not be relied upon for critical business decisions
• Competitive analysis data may be incomplete or outdated
• Market trend analysis subject to data source reliability and timeliness
• Industry benchmarking may not account for business-specific factors

20.4 Privacy and Consent Limitations

• Opt-out requests may take time to propagate across all analytics systems
• Anonymous analytics may still be collected for essential platform functionality
• Cookie consent management may not cover all tracking technologies
• Cross-device tracking may be limited by privacy settings and technical capabilities
• Data deletion requests may not affect aggregated or anonymized analytics data

21. SUBSCRIPTION AND BILLING DISCLAIMER

21.1 Subscription Service Limitations

Subscription services are subject to various terms and limitations:

• Service features may vary between subscription tiers and are subject to change
• Usage limits and restrictions may apply based on subscription level
• Service availability may be affected by technical issues or maintenance
• Feature access may be temporarily restricted during account or billing issues
• Service level agreements are provided on a best-effort basis

21.2 Auto-Renewal and Billing Disclaimers

• Auto-renewal billing depends on valid payment method availability
• Payment processing delays may affect service access
• Currency exchange rates may affect international subscription pricing
• Tax calculations are estimates and may not reflect all applicable taxes
• Billing disputes should be reported promptly for timely resolution

21.3 Cancellation and Refund Limitations

• 30-Day Refund Window: Full refunds available only within 30 days of subscription activation
• No Refunds After 30 Days: After 30 days, all fees are strictly non-refundable
• Insolvency/Business Closure: If Platione ceases operations due to insolvency or business discontinuation, no refunds shall be issued
• Refund processing times depend on payment method and financial institution policies
• Service credits may be applied instead of cash refunds in certain circumstances within the 30-day window
• Dispute resolution may be required for complex refund requests

21.4 Payment Gateway Dependencies

• Payment processing subject to third-party gateway availability and policies
• Failed payments may result in service interruption or cancellation
• Payment security measures may occasionally flag legitimate transactions
• International payment processing may incur additional fees
• Payment method restrictions may apply based on geographic location

COMPREHENSIVE LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Platione Solutions PVT LTD SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Business Losses: Loss of profits, revenue, contracts, or business opportunities
• Data Issues: Loss of data, corruption, or unauthorized access
• Operational Disruptions: Service interruptions, system failures, or downtime
• Third-Party Actions: Actions or omissions of sellers, buyers, or service providers
• Regulatory Changes: Changes in laws, regulations, or compliance requirements
• Market Conditions: Economic fluctuations, market volatility, or industry changes
• Technology Limitations: Software bugs, compatibility issues, or performance problems
• Communication Failures: Email delivery, message delivery, or notification failures

TOTAL LIABILITY CAP: Our total liability for any claim shall not exceed the lesser of: (a) ₹1,00,000, or (b) the amount paid by you to us in the twelve months preceding the claim.

TIME LIMITATION: Any claims must be brought within one year of the date the cause of action arose.

22. FILE UPLOAD AND CONTENT STORAGE DISCLAIMER

22.1 Upload Responsibility

• Users are solely responsible for the legality and appropriateness of uploaded content
• We do not pre-screen uploaded files but reserve the right to remove content
• Virus scanning is provided on a best-effort basis with no guarantees
• File size and format limitations may result in upload failures
• Content may be subject to compression or optimization processes

22.2 Storage Reliability

• We use industry-standard cloud storage but cannot guarantee 100% uptime
• Users should maintain backup copies of important business documents
• Storage capacity limits may require content management or deletion
• Data migration during system upgrades may cause temporary inaccessibility
• Account termination may result in permanent data loss

22.3 Content Processing Limitations

• Automatic image optimization may affect quality or metadata
• Document indexing and search accuracy cannot be guaranteed
• Content delivery speeds may vary based on geographic location
• Mobile app synchronization may be delayed or incomplete
• Third-party integrations may affect content accessibility

23. BUSINESS VERIFICATION AND KYC DISCLAIMER

23.1 Verification Scope and Limitations

• Verification processes validate document authenticity but cannot guarantee business legitimacy
• Automated checks may have false positives or miss fraudulent documents
• Manual review times may vary based on complexity and volume
• Verification status may change based on updated information or regulations
• Third-party verification services may experience downtime or errors

23.2 Document Processing Disclaimers

• OCR technology may misinterpret document text or numbers
• Document quality affects automated processing accuracy
• Regulatory changes may invalidate previously verified documents
• Expired or revoked documents may not be immediately detected
• Cross-verification with government databases subject to external limitations

23.3 Ongoing Compliance Responsibility

• Businesses remain responsible for maintaining current licenses and permits
• Industry-specific compliance requirements beyond platform verification
• Regular re-verification may be required based on risk assessment
• Verification does not constitute endorsement of business practices
• Due diligence remains the responsibility of business partners

24. TEAM MANAGEMENT AND MULTI-USER ACCESS DISCLAIMER

24.1 Access Control Limitations

• Account administrators are responsible for managing team member access
• Role-based permissions may not cover all platform features or scenarios
• Session management and timeout settings may not prevent all unauthorized access
• Mobile app access controls may differ from web platform permissions
• Third-party integrations may require separate access management

24.2 Team Member Activity and Liability

• Account holders are liable for all activities performed by team members
• User activity monitoring has limitations and may not capture all actions
• Team member misconduct or policy violations reflect on the primary account
• Data sharing between team members is controlled by organizational settings
• Former team member access revocation may not be instantaneous

24.3 Communication and Collaboration Disclaimers

• Internal team communications are not monitored or moderated by us
• Collaboration features may have synchronization delays or conflicts
• Team performance metrics are estimates and may not reflect actual productivity
• Notification delivery to team members depends on individual settings
• Audit logs may have retention limitations and gaps

25. PAYMENT GATEWAY AND FINANCIAL DATA DISCLAIMER

25.1 Third-Party Payment Processing

• Payment processing is handled by licensed third-party providers
• Payment gateway downtime or failures are beyond our control
• Transaction fees and processing times are determined by payment providers
• Currency conversion rates are subject to market fluctuations
• International payment restrictions may apply based on regulations

25.2 Financial Data Accuracy

• Revenue calculations and commission computations are estimates
• Tax calculations are provided for convenience and may not be accurate
• Account balances may have delays due to settlement cycles
• Financial reporting features are not substitutes for professional accounting
• Integration with accounting software may have synchronization issues

25.3 Financial Service Limitations

• We do not provide financial advice or investment guidance
• Credit scoring and risk assessment are automated estimates
• Payment dispute resolution is subject to gateway provider policies
• Chargeback liability and fraud protection have limitations
• Compliance with financial regulations requires professional consultation

26. BUSINESS CLOSURE AND BANKRUPTCY DISCLAIMER

26.1 Platform Closure Provisions

• Data Export Window: In the event Platione ceases operations, user data will be exportable for 30 days
• No Refund Liability: Refunds will not be issued for remaining subscription terms upon business closure
• Service Continuity: No guarantee of service continuity or data preservation beyond closure date
• Third-Party Dependencies: Service termination may affect integrated third-party services

26.2 Insolvency and Bankruptcy Limitations

• Asset Liquidation: User funds and service credits may be subject to creditor claims
• Data Protection: Personal data handling during insolvency governed by applicable laws
• Contract Termination: All service agreements may terminate automatically upon insolvency
• Legal Proceedings: Business closure may trigger various legal and regulatory procedures

26.3 Business Continuity Limitations

• No guarantee of business continuity insurance coverage
• Emergency procedures may not cover all service disruption scenarios
• Data recovery services are provided on best-effort basis only
• Alternative service arrangements are not guaranteed